The education of all children that attend Falla Park Primary School is very important to us and as the school is part of the community, the action of the individuals who work in it will and should be open to comments, compliments, and questions.
Compliments are always greatly received and can be passed on either directly to staff and the SENCO, or formally recorded via our regular questionnaires to parents or in the form of a letter to the Headteacher. These positive comments may be published on our school website.
Any complaints will be dealt with as quickly and efficiently as possible. These concerns are either sorted out informally, often as a result of discussions, or become formal complaints. The period of consideration will vary with the gravity and complexity of the complaint and the urgency with which it needs to be settled.
Further information can be found in our School Complaints Policy which can be found in our School Policies section of our website.
If you would like to discuss your SEND requirements in detail please contact the school to arrange an appointment.